March 14, 2006 09:52
AM US Eastern Timezone
Spring Voice On the Net 2006
SAN JOSE, Calif.--(BUSINESS
WIRE)--March 14, 2006--Whaleback
Systems(TM) has announced that Jenaly
Technology Group has selected
Whaleback's CrystalBlue Voice
Service(TM), which provides Small and
Medium Businesses (SMBs) with access
to rich Voice over IP (VoIP)
functionality that they can leverage
via a simple broadband cable or DSL
connection.
Jenaly has
deployed Whaleback's SMB 1500 IP PBX
in its headquarters location to
provide enhanced telephony services
via its broadband cable connection.
M.J. Shoer, president of Jenaly,
explained, "Whaleback offers a unique
blend of hardware and service that
reduces telecom costs and enhances
employee productivity. We saw other
VoIP equipment manufacturers as
enabling VoIP within the 'four walls'
of a business environment, but we
needed a solution that would support
home-based workers and traveling
workers as well. The Whaleback
solution is a total VoIP play made up
of both hardware and services, and it
is unique in the marketplace."
Jenaly is an outsourced IT firm
offering consulting, implementation
and proactive managed support services
to SMBs. Shoer estimates that Jenaly
will receive full payback on its
investment in the Whaleback solution
in only 8.5 months. The company is
able to reduce both cellphone charges
and bandwidth charges for phone
company services to its headquarters
location.
The new Road Warrior Functionality(TM)
allows Jenaly employees to access the
SMB 1500 IP PBX from their home
offices, or from client locations or
Wi-Fi hotspots via the Internet. "I
have a Whaleback softphone on my
laptop that allows me to place and
receive calls from any broadband
connection," said Shoer. "I can access
my voice mail from my laptop computer,
and since we all have PDA phones, we
can also access our voice mail from
handheld devices. This allows us to
keep in touch with our clients and
with each other without the need to
constantly call the office for
messages, and it brings the power of a
strong telecommunications
infrastructure to us as we work
outside of the walls of our business."
He continued, "Whaleback's CrystalBlue
Voice Service and Road Warrior
Functionality allows us to access
voice mail and enhanced telephony
features from wherever we happen to be
at the moment. I can receive calls
whether I'm at my desk, in the car, at
a client location, at a Wi-Fi hotspot,
working from home or traveling across
the country."
Jenaly workers also plan to take
advantage of the innovative OrcaDial
feature, which enhances productivity
by delivering click-to-dial
functionality across multiple
applications. "OrcaDial is a fabulous
feature. Being able to quickly
initiate calls from any number of
desktop software applications is a
major key to productivity,
particularly when we are working in
cramped quarters at a client
location," said Shoer. OrcaDial works
with diverse desktop applications,
including Microsoft (Nasdaq:MSFT)
Word, Excel, Outlook and Powerpoint as
well as Adobe (Nasdaq:ADBE) PDF files.
It also allows users to click on phone
numbers displayed on Web pages or
email clients to initiate calls.
About Whaleback Systems
Whaleback Systems is the pioneering
developer of the first business phone
solution built from the ground up for
broadband. Unlike traditional systems,
the Whaleback CrystalBlue Voice
Service is 100 percent premises-based
and software-driven. It includes the
only IP PBX with Key System Unit
features and Road Warrior
Functionality. Whaleback's
all-inclusive, unlimited nationwide
calling package makes the most
advanced technology immediately
affordable for companies that need
between 5 and 1,500 phone stations.
The Whaleback service is available
through direct sales and through
partnerships with channel partners and
VARs. For more information, visit
www.WhalebackSystems.com.