For as long as Microsoft Word has been around, it has been the preferred word processing application from people serious about writing. This is because Word is so much more than a typing app; Word is full of rich features that help writers be better at their craft. One helpful writing feature of Word is the Thesaurus, here's how to use it.

Last modified on Wednesday, 10 April 2013 Continue reading

E-mail and other forms of digital communication have revolutionized the way humans interact. Anybody old enough to remember life before e-mail (B.E.), can tell some great stories that include kooky characters like Mr. Stamp and Mrs. Envelope. E-mail has changed things; all of us use it every day, but how does it work?

Last modified on Monday, 08 April 2013 Continue reading

Sales and marketing representatives have a common goal: to 'tie down' the next sale. Harvey Mackay, a six-time New York Times Bestselling author, suggests employing 'tie down' phrases to nudge customers into a sales decision. Tie downs are short questions like 'wouldn't you?' and 'shouldn't we?' Tie down questions have 'yes' or 'no' answers – with 'yes' being the ideal answer.

Last modified on Friday, 05 April 2013 Continue reading

Anytime you take a step into the Internet, there's a pretty good chance that you are going to step in a fresh and steamy pile of spam. Spam can ruin your company's Internet footprint. Spam can also find its way into the depths of your website and stink up the whole place. It's especially embarrassing when you don't even know that you have spam on the bottom of your virtual shoe; here's how it got there.

Last modified on Wednesday, 03 April 2013 Continue reading

This post was published as my TechTalk column in this weeks Seacoast Sunday: Recently, I was listening to an interview with a technology executive who was talking about predictions he has heard throughout his career. One of the predictions he heard back in the 1990s was that within 10 years people would be walking around with three IP addresses on them at any given time. It may have taken a little bit longer than 10 years, but the prediction was not far off. Many people walk around today with three or more IP addresses on their person. Your laptop computer, smartphone, tablet and eReader all have IP addresses if they connect to the Internet, so that's four addresses right there. Simply st... Last modified on Monday, 01 April 2013 Continue reading