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JENALY
CLIENT CARE >>
Overview |
How do I contact support?
- Log into your client portal using the
button at the top
right of every page. Should you forget your
password, there is a link to have it resent.
- Chat Live with an IT
Specialist by clicking the button below.
If live Chat is offline, you may still click
the button to submit a support request form
for the next available person.
-
E-mail our ticketing system.
Please be sure to put a brief
description of your issue in the subject line
and a detailed explanation along with your
contact information in the message details.
- Call our support line directly at
603-431-7864.
This option is best for emergencies
during business hours.
How do I contact emergency after hours
support?
Please call our main line at
603-431-7864 and
follow the prompts to select extension
301. Our emergency support line is
answered by a live person 24 x 7. Please
provide the operator with the requested
information and the on-call staff member will call you back within 15-30 minutes.
Log in to Jenaly VSA E-mail Security:
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Learn why Jenaly is the
correct choice to manage your networked environment.
Also, learn how to schedule a FREE on-site network
audit and evaluation to show you how Jenaly can
become your true Virtual IT Department!
Click
here to learn more > |
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