How do I contact support?

1. Log into your client portal using the button at the top right of every page. Should you forget your password, there is a link to have it resent.

2. Chat Live with an IT Specialist by clicking the button below.  If live Chat is offline, you may still click the button to submit a support request form for the next available person.

3.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please be sure to put a brief description of your issue in the subject line and a detailed explanation along with your contact information in the message details.

4. Call our support line directly at 603-431-7864. This option is best for emergencies during business hours.

How do I contact emergency after hours support?

Please call our main line at 603-431-7864 and follow the prompts to select extension 301. Our emergency support line is answered by a live person 24 x 7.  Please provide the operator with the requested information and the on-call staff member will call you back within 15-30 minutes.

To check to see if there are currently any delays with inbound or outbound e-mail flow with the Jenaly VSA E-mail Security system, please click the Check E-mail Status button below:

Check Email Filtering System's Status


To login to your Jenaly VSA E-mail Security portal to check your quarantine or update your settings, please use the interactive logon form below:

Log in to Jenaly VSA E-mail Security:

Facebook LinkedIn Twitter YouTube RSS Feed

Find out why

You should only hire an IT firm that holds a CompTIA Trustmark.

CompTIA IT Security Trustmark Managed Services - CompTIA MSP Partners Trustmark

Click here to
learn more.

Click here to
learn more.


jenaly trust

Learn why Jenaly is the correct choice to manage your networked environment. Also, learn how to schedule a FREE on-site network audit and evaluation to show you how Jenaly can become your true Virtual IT Department!
Click here to learn more >

Live Remote Tech Support

CompTIA Certified IT Support - Computer Repair

Green Managed IT Support Services

Newsletter Signup

First Name*
Last Name*