How do I contact support?
1. Log into your client portal using the button at the top right of every page. Should you forget your password, there is a link to have it resent.
2. Chat Live with an IT Specialist by clicking the button below. If live Chat is offline, you may still click the button to submit a support request form for the next available person.
4. Call our support line directly at 603-431-7864. This option is best for emergencies during business hours.
How do I contact emergency after hours support?
Please call our main line at 603-431-7864 and follow the prompts to select extension 301. Our emergency support line is answered by a live person 24 x 7. Please provide the operator with the requested information and the on-call staff member will call you back within 15-30 minutes.
To check to see if there are currently any delays with inbound or outbound e-mail flow with the Jenaly VSA E-mail Security system, please click the Check E-mail Status button below:
To login to your Jenaly VSA E-mail Security portal to check your quarantine or update your settings, please use the interactive logon form below:
Learn why Jenaly is the correct choice to manage your networked environment. Also, learn how to schedule a FREE on-site network audit and evaluation to show you how Jenaly can become your true Virtual IT Department!
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