CompTIA MSP Partners Trustmark signifies commitment to high industry code of conduct, high level of customer support
Portsmouth, NH, May 17, 2011 – Jenaly Technology Group, an outsourced IT services firm, announced today it has received the CompTIA MSP Partners Trustmark for its use of industry-accepted best practices for service delivery and customer interaction.
The CompTIA MSP Partners Trustmark developed by the leading non-profit association for the information technology industry, signifies that Jenaly Technology Group is committed to serving its customers in a manner that’s based on the industry’s best practices.
“This credential identifies Jenaly Technology Group as an IT service provider that’s demonstrated a high level of competency through their use of prescribed industry best practices and processes.” said Todd Thibodeaux, president and chief executive officer, CompTIA.
To attain the CompTIA MSP Partners Trustmark, Jenaly Technology Group was evaluated on their a number of aspects of their business operations, including organizational structure, technology tools and systems they utilize; standard operating procedures; and IT service specific activities they’re engaged in, for network, server or end-user devices.
Jenaly Technology Group also agreed to abide by an industry code of conduct that requires a commitment to conducting advertising, service delivery and overall business practices in an ethical manner.
“I am very proud of our team.” said MJ Shoer, president and virtual chief technology officer of Jenaly Technology Group, Inc. Our attainment of this credential clearly demonstrates the exemplary quality of our staff and systems as well as our equally exemplary commitment to our clients. I have long felt that is very important for an accrediting body to certify businesses in our industry so that clients know they are engaging with partners that are leaders in our industry and capable of meeting and exceeding their business needs.” Shoer continued.
The CompTIA MSP Partners Trustmark is one of several business credentials offered by CompTIA to IT industry companies as a way to demonstrate that their business adheres to the industry's best practices and demonstrates to current and potential customers they have the dedication, knowledge and resources to perform quality service. Visit CompTIA Business Credentials to learn more.
About Jenaly Technology Group
Founded in 1997, Jenaly Technology Group provides outsourced IT services to its clients, small and mid-size businesses, from its headquarters in Portsmouth, New Hampshire. Jenaly's vision is to provide a more client centric approach to delivering IT services and support, helping clients to stay focused on their business objectives without having to worry about the day to day health of their IT infrastructure. For more information, please visit www.jenaly.com or like us on Facebook at www.facebook.com/jenalytech.
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. Through its foundation, CompTIA also enables disadvantaged populations to gain the skills they need for employment in the IT industry. CompTIA’s vision of the IT landscape is shaped by more than 25 years of global perspective and more than 2,000 members and 1,000 business partners. For more information, visit www.comptia.org or follow CompTIA on Twitter at http://www.twitter.com/comptia.